Service letters Essay Example | Topics and Well Written Essays - 750 words

Service letters - Essay ExampleIn addition, a good friend of the family was talking coffee with us, and she commented about the new man to me, claiming that he had once stayed with her when one of the machines broke down until it was repaired.Your juice stores have always given me excellent utility and acts, as a set out for me to meet my friends. I always feel comfortable even when I am non having a drink because the waiters know that I am a regular visitor. I have noticed that the waiters, including Mr. Rodman, always try to make the customers experience much better, which must be difficult with wholly the diverse people who visit the store. These groups always want different flavors, as was the case with my nephews. One of them wanted a Pina Colada, while the others wanted a hemangioma simplex Julius and an Orange Julius respectively. regular(a) with the long line behind us, Mr. Rodman pulled more than fifteen colored cups out of the sleeve until he had the right ones, afte r which he make beverages for all of us, chatting up my nephews. We were all very grateful.I find his attitude brilliant because it is not possible to train understanding and empathy, which means that this is one of your requirements for electromotive force employees, especially as I have heard the same complements from my friends. I felt like Mr. Rodman showed maturity and understanding from his experience of serving families and small children. Even though, buying juice is not the most memorable moment of anyones day, I always remember to visit it every time I come up to the mall.I have also learnt a lesson from this experience, which is that understanding and maturity may be more costly and elicit more opinions, but it creates loyalty for customers. This is not in any training manual, but I feel that many stores have a lot to learn from you. I know that I give stay a loyal customer to your business. Thank you.I am writing this letter as a complaint about the terrible service